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Date/Time: Sat, 18 May 2024 07:58:07 +0000



Error on start up

View Count: 386

[2020-12-21 03:53:05]
Hayden Glenn Barnes - Posts: 7
Hi I am receiving the following message on start up.

Initialization error. Main window object, error registering the window class.

Any help appreciated
[2020-12-21 05:23:49]
Sierra Chart Engineering - Posts: 104368
That is extremely rare to have a problem like that. Not sure we have ever seen that error before. We know why happens but it should never happen.

First thing we want you to do is to update Sierra Chart to the current version:
Software Download: Fast Update

After that, restart your computer. If that does not resolve it, then follow the instructions here to reset Sierra Chart to a default state:
Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Resetting Sierra Chart to a Default State

You only need to delete the Sierra4.config file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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