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Date/Time: Sat, 18 May 2024 03:52:28 +0000

How to Post a Message for Support

SC live data feed

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[2020-12-16 17:13:31] #1 [Go To First Post]
MrRoy - Posts: 11
Can someone assist me with SC live data feed? I signed up for it yesterday, but its not giving me live data feed. Its only showing me historical data.

[2020-12-16 17:52:12] #2 [Go To First Post]
John - SC Support - Posts: 31704
You are setup to receive live data for the U.S. Equities. What is one of the symbols for which you are not receiving live data? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-12-16 18:07:05] #3 [Go To First Post]
MrRoy - Posts: 11
uber, tsla, qs. Its basically all the tickers

[2020-12-16 18:13:11] #4 [Go To First Post]
John - SC Support - Posts: 31704
Then we need to see your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-12-16 18:22:31] #5 [Go To First Post]
MrRoy - Posts: 11
It working now. If I have any other problems, I will reach out to support.

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