Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 12:39:35 +0000



Had to reinstall Sierra Charts

View Count: 1057

[2014-02-18 01:55:02]
tom85308 - Posts: 23
I had to reinstall Sierra Charts. Once I did and logged in I have many missing charts. How do I get them back?
[2014-02-18 03:24:43]
Sierra Chart Engineering - Posts: 104368
This is not completely clear to us. Are you missing your Chartbooks?

Refer to this help topic:
http://www.sierrachart.com/index.php?l=doc/helpdetails22.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-18 04:32:02]
tom85308 - Posts: 23
Yes they are missing however I am in the process of recreating them. Could the problem be attributed to me previously using version 964? I could not upgrade after that so I had to use an old version. I just cleaned my computers and switched anti virus software so I am using version 1091 now. My heading reads "sierra chart 1091 daily charts.cht transact date time sim". What does the sim mean?
[2014-02-18 15:25:56]
Sierra Chart - Max - Posts: 5596
Regarding SIM, refer to the documentation here:
http://www.sierrachart.com/index.php?l=doc/doc_TradeSimulation.php#Intro
Sierra Chart Support
[2014-02-18 17:15:12]
Sierra Chart Engineering - Posts: 104368
Could the problem be attributed to me previously using version 964?
No, this was not the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account