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Date/Time: Sat, 20 Apr 2024 04:23:17 +0000



using AMP account

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[2020-12-09 15:56:33]
User313147 - Posts: 42
Hi how do I connect my AMP trading account so I can trade using sierra chart please?

I can't seem to find where to do it.
[2020-12-09 15:58:00]
John - SC Support - Posts: 30976
Which trading service are you using with AMP - CQG or the Sierra Chart Order Routing Service?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-09 16:03:51]
User313147 - Posts: 42
CQG
[2020-12-09 16:17:45]
John - SC Support - Posts: 30976
Then follow these instructions:
CQG Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-09 17:49:07]
User313147 - Posts: 42
Thanks.

I still want to use delayed data feed from sierra chart.

So I have AMP as broker, CQG for order routing and sierra chart for delayed data.

I have put my AMP info in data/trade service settings, translated symbols to current service, opened a chartbook and it says downloading continuous contract data but it doesn't load up.
[2020-12-09 19:49:08]
Sierra Chart Engineering - Posts: 104368
So I have AMP as broker, CQG for order routing and sierra chart for delayed data.
You need separate installations of Sierra Chart for this. Refer to:
Using Multiple Data and Trading Services at the Same Time

I have put my AMP info in data/trade service settings, translated symbols to current service, opened a chartbook and it says downloading continuous contract data but it doesn't load up.
Refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance

And also refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-09 19:49:25
[2021-01-07 19:01:22]
User313147 - Posts: 42
Hi,

i'm connecting to CQG data service and i'm getting the following message in the log


CQG WebAPI | Market data subscription for F.US.EPH21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-01-07 13:59:11.546
Symbol Error - F.US.EPH21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-01-07 13:59:11.546
[2021-01-08 00:35:32]
Sierra Chart Engineering - Posts: 104368
Regarding those errors, refer to:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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