Support Board

Date/Time: Mon, 03 Nov 2025 23:52:59 +0000

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[2021-01-07 19:01:22] Link To Thread - Link To Post [Go To First Post]
User313147 - Posts: 53
Hi, i'm connecting to CQG data service and i'm getting the following message in the log CQG WebAPI \| Market data subscription for F.US.EPH21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. \| 2021-01-07 13:59:11.546 Symbol Error - F.US.EPH21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. \| 2021-01-07 13:59:11.546