Support Board
Date/Time: Fri, 31 Oct 2025 17:57:51 +0000
I am trying to load a custom study but it is grey on the menu
View Count: 692
| [2020-12-09 15:30:06] |
| Czubdaddy - Posts: 8 |
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Do I have to activate something?
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| [2020-12-09 15:46:55] |
| John - SC Support - Posts: 42694 |
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Can you please give us a screenshot of that page?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-09 16:05:03] |
| Czubdaddy - Posts: 8 |
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For some reason, I can't screen shot that page but when I choose Analysis, studies is grey and F6 doesn't do anything. All items under Spreadsheet are grey, and most items under Tools are grey. I have attached a screen shot that says No studies authorized for Data Complete Inc. |
 Capture.PNG / V - Attached On 2020-12-09 16:03:50 UTC - Size: 15.82 KB - 231 views Attachment Deleted. |
| [2020-12-09 16:21:15] |
| John - SC Support - Posts: 42694 |
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It sounds like you do not have a chart open. You have to have an active chart in order to be able to access the items that you are mentioning. Refer to the information here: Getting Started, Opening Charts and Basic Trading: Open A Chart As to the Custom Studies, that is not a problem unless you have paid for a custom study and it is not showing up there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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