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Date/Time: Thu, 17 Jun 2021 17:56:52 +0000



FXCM and FOREX.com Trading supported through Sierra

[2020-12-04 23:01:47]
User701906 - Posts: 43 | Ending Date: 2021-09-03
Dear Sierra,

Are the brokers mentioned in the title, FXCM and FOREX.com, supported for trading? On the platform I can see that FXCM FIX, FXCM standard, and Gain Capital are present among the menu File->Data/Trade Service Settings->Service(window menu) for "trading".
Could you please clarify on the matter?
Thanks.

Kind regards
[2020-12-05 01:17:14]
Sierra Chart Engineering - Posts: 96589 | Ending Date: 2022-04-10
No they are not any longer. We do not recommend using them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-12-05 02:03:25]
User701906 - Posts: 43 | Ending Date: 2021-09-03
Dear Sierra,

So for FX trading, what are the supported brokers?
I am very confused because I want to use Sierra for trading too, and this means I need to choose a broker that has an integration with Sierra Charts. However, trading conditions are also critical and the spread of LMAX is for example very not competitive. Any suggestions?
Thank you
[2020-12-05 10:54:07]
Sierra Chart Engineering - Posts: 96589 | Ending Date: 2022-04-10
Just LMAX and Interactive Brokers for cash Forex:
https://www.sierrachart.com/index.php?page=doc/SupportedDataAndTradingServices.php

There are Forex futures that you can trade on the CME.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-12-05 11:23:28]
User701906 - Posts: 43 | Ending Date: 2021-09-03
Dear Sierra,
Excuse me but why do you offer such a small number of compatibility partners?
Shouldn't be a priority of Sierra to offer compatibility with a lot of brokers so that to make the software, which is a trading software, more useful for users that are actually traders?
I really don't know what to do now, and I am sure like me many users trading spot FX will be.
Are you planning on expanding the trading configurations?
Thank you.

Kind regards.
[2020-12-05 11:30:22]
Sierra Chart Engineering - Posts: 96589 | Ending Date: 2022-04-10
We are doing nothing further with cash forex. Cash Forex trading is history with Sierra Chart. There is nothing good out there and it is all proven to be very substandard. We have no regard for what is out there.

And we are not interested in compatibility with brokers anymore. They need to develop compatibility to Sierra Chart, not the other way around.

What we are working on is direct exchange connectivity for the major exchanges and working towards developing our own exchange. And cash Forex is not an area we would be involved in.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-12-05 11:31:22
[2020-12-05 11:46:36]
User701906 - Posts: 43 | Ending Date: 2021-09-03
I see. That is very bad.
What instruments, asset classes are you most interested in ATM? Exchanges for trading what instruments?
Thanks.
[2020-12-07 01:10:18]
Sierra Chart Engineering - Posts: 96589 | Ending Date: 2022-04-10
This is not up to us but up to users. Overwhelmingly our users are trading on exchange markets. Not cash Forex markets.

You can see the predominant exchanges available among these two data feeds:
https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-12-07 09:13:11]
User701906 - Posts: 43 | Ending Date: 2021-09-03
Dear Sierra,
How can I configure a broker if it offers compatibility with DTC. This is a chat I had with the Pepperstone support team

"
I have another question
I use for my trading a platform called Sierra Charts
It offers compatibility through the DTC protocol
8:57 AM
Not FIX unfortunately
Does Pepperston offers already compatuibility through DTC?
Or is it possible to make a request for that? Thank you.
8:58 AM
we do accept 3rd party installations
Support
9:00 AM
I see
9:01 AM
In order for me to connect my broker to Sierra, there should be the possibility to do so through the DTC Protocol
I am sorry because I am not an expert about these IT matters
9:03 AM
https://www.sierrachart.com/index.php?page=doc/DTCServer.php
This is the documentation of Sierra about it
9:04 AM
As you might guess
for us traders, the trading platform is like a holy book
it is critical for performance
I would be glad if you could expand a bit more about compatibility through DTC and so to Sierra
9:05 AM
Thank you.
9:05 AM
as mentioned , we do accept 3rd party installations, however we do not provide the service for these installations as we do not provide them , yes it will be compatible, however , your service provider should help you to install them
Support
9:08 AM
So you allow DTC protocol
9:10 AM
yes we do
"

It seems like they can offer compatibility.
What is your view on that? Could you help?
Thanks.
Date Time Of Last Edit: 2020-12-07 09:14:15
[2021-06-11 01:16:51]
Snuggly - Posts: 1 | Ending Date: 2021-06-25
Can we use Sierra with Inestous? I would love to have it enabled.
[2021-06-11 08:46:39]
Sierra Chart Engineering - Posts: 96589 | Ending Date: 2022-04-10
No this is not supported.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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