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Date/Time: Fri, 19 Apr 2024 23:41:43 +0000



unable to trade

View Count: 576

[2020-12-03 09:08:49]
Chap - Posts: 39
Hi, Please your help

im not able to trade, routing services are not activated

SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-12-03 03:26:40.017
SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Submit forbidden | SenderSubID: **. Text: Parent order. Tag: MGC 3 C.twconfig. Internal Order ID: 3213. Service Order ID: 4096607. Symbol: MGCG21_FUT_COMEX. Account: ** | 2020-12-03 04:00:15.893 *
Date Time Of Last Edit: 2020-12-03 19:29:04
[2020-12-03 15:30:48]
John - SC Support - Posts: 30976
You need to let your Broker know about this and point them to our documentation on what they need to do about it here:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#OrderRejections_Submit_Forbidden
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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