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Date/Time: Wed, 08 May 2024 15:30:16 +0000



query on data sierra chart denali

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[2020-12-03 04:37:57]
User880612 - Posts: 2
Hello, I have a query about denali data, I bought it recently, and in the description I said I could see up to 1400 levels, but when I put it on my platform the maximum that you can see is 600. I'd like to know what the reason is or how I can do to see these 1400 levels
[2020-12-03 11:06:45]
Sierra Chart Engineering - Posts: 104368
Refer to:
File Menu: Not Receiving the Full Number of Market Depth Levels

There are not always 1400 levels available in the market based on current order activity. So this is not unusual. However, follow the instructions above to make sure you can access the maximum available levels.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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