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Date/Time: Thu, 25 Apr 2024 23:50:24 +0000



DPL not added to the CASH BALANCE-account AC134732 (Asyrys)

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[2020-12-01 15:04:27]
Asyrys - Posts: 5
Dear all,
Good day,

Could you please explain to me how it works with the earnings from trades via Sierra Chart?
When i have earnings, always it is added to positive DPL (last week i had DPL=188). When lose trades, always subtract money from my cash balance, but when i make earnings, it never add to my balance.
So , could you please check and reply to me?

Thank you!
[2020-12-01 15:53:35]
John - SC Support - Posts: 31131
Refer to the following information regarding Account Balance for the Sierra Chart Futures Order Routing Service:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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