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Date/Time: Sat, 27 Apr 2024 04:18:03 +0000



sudden loss of data

View Count: 429

[2020-11-26 19:00:41]
User110225 - Posts: 10
Hello.
I have stopped receiving data for the emini and crude oil.
I have a fully activated service package 5 and my uniform subscriber agreement for delayed data has been accepted. My quote board for the current contracts and all upcoming coming contracts is now reading zero (earlier today this was showing lots of different numbers), and my market profile charts have frozen.
I have updated sierra chart to installer version 9 and this hasnt helped.
Please help
Kind Regards
Chris Challans
[2020-11-26 19:51:01]
Sierra Chart Engineering - Posts: 104368
The markets are closed at this time due to a US holiday.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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