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Date/Time: Fri, 19 Apr 2024 06:17:31 +0000



SC freezing

View Count: 515

[2020-11-26 17:36:22]
User40526 - Posts: 166
When I go to

Data Trade Service Settings

and click on Data File Management

SC freezes and I have to go to Task Manager and shut down SC.

I am using version 2183.

Please help

Thanks
[2020-11-26 18:48:42]
User40526 - Posts: 166
so I downloaded version 2201 hoping that would make a difference, but it didn't.

SC freezes when I click on Data File Management.

please advise
[2020-11-26 19:39:11]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 30.40:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display

We expect that particular dialog window to be replaced in the next three months. We will try to do it in the next two weeks. Most likely we will able to do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-26 19:42:02

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