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Date/Time: Fri, 29 Mar 2024 11:48:30 +0000



fcm not connecting

View Count: 420

[2020-11-25 18:50:40]
User924267 - Posts: 3
Hi

Ive tried to log into my charts but getting error message DTC CLIENT SOCKET CANNOT CONNECT

Can you help with this?

Kevin
[2020-11-25 20:10:20]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Select File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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