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Date/Time: Mon, 18 Jan 2021 02:00:11 +0000



fcm not connecting

[2020-11-25 18:50:40]
User924267 - Posts: 2 | Ending Date: 2021-02-17
Hi

Ive tried to log into my charts but getting error message DTC CLIENT SOCKET CANNOT CONNECT

Can you help with this?

Kevin
[2020-11-25 20:10:20]
Sierra Chart Engineering - Posts: 92907 | Ending Date: 2021-04-05
Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Select File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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