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Date/Time: Mon, 18 Jan 2021 02:00:11 +0000

How to Post a Message for Support

fcm not connecting

[2020-11-25 18:50:40] #1
User924267 - Posts: 2 \| Ending Date: 2021-02-17
Hi Ive tried to log into my charts but getting error message DTC CLIENT SOCKET CANNOT CONNECT Can you help with this? Kevin

[2020-11-25 20:10:20] #2
Sierra Chart Engineering - Posts: 92907 \| Ending Date: 2021-04-05
Follow the instructions here to clear the Message Log: https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing Select File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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