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Date/Time: Fri, 29 Mar 2024 13:15:33 +0000



Chart 'To' date is today and cant be changed

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[2020-11-25 15:35:40]
User425804 - Posts: 1
Hi - in chart settings the date range ends today and cant be changed. Im sure I have signed up for the delayed data feed so not sure if this is related problem.
Im signed up to the Advanced level 5 subscription.

Can you help please as its stopping my chart update.

Regards
Gavin
Date Time Of Last Edit: 2020-11-25 19:11:19
[2020-11-25 17:35:16]
John - SC Support - Posts: 30446
That date range for the file is supposed to have an end date of Today. That is appropriate. Refer to the information here:
https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DateRangeInFile

If you are having a problem, then it is not related to that. What exactly is the issue you are having?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-29 21:43:31]
Sierra Chart Engineering - Posts: 104368
If you have any chart updating issues, refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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