Support Board
Date/Time: Sat, 01 Nov 2025 10:41:30 +0000
The Problem with the Australian dollar charm.
View Count: 703
| [2020-11-24 21:22:17] |
| 2garin - Posts: 188 |
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Good day. See how the chart of the Australian dollar futures contract is displayed. Thanks.
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 2200 1.png / V - Attached On 2020-11-24 21:22:04 UTC - Size: 37 KB - 240 views |
| [2020-11-24 21:37:22] |
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We really do not recommend using CQG data which is the source of this issue. We recommend that you use the Denali Exchange Data Feed: Denali Exchange Data Feed Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-24 21:37:38
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| [2020-11-24 21:53:07] |
| 2garin - Posts: 188 |
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The problem persists.
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| 2200 2.png / V - Attached On 2020-11-24 21:52:20 UTC - Size: 65.84 KB - 227 views 2200 3.png / V - Attached On 2020-11-24 21:52:24 UTC - Size: 28.03 KB - 235 views 2200 4.png / V - Attached On 2020-11-24 21:52:32 UTC - Size: 112.38 KB - 221 views |
| [2020-11-24 21:53:44] |
| 2garin - Posts: 188 |
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?
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| 2200 5.png / V - Attached On 2020-11-24 21:53:33 UTC - Size: 91.48 KB - 223 views |
| [2020-11-24 21:58:34] |
| 2garin - Posts: 188 |
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The terms of the contract were not clarified?
Date Time Of Last Edit: 2020-11-24 22:01:48
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| 2200 6.png / V - Attached On 2020-11-24 22:01:27 UTC - Size: 85.1 KB - 224 views 2200 7.png / V - Attached On 2020-11-24 22:01:33 UTC - Size: 69.71 KB - 245 views |
| [2020-11-24 23:00:20] |
| 2garin - Posts: 188 |
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2196 historical data during the break 2196 2 chart after the opening of trading Date Time Of Last Edit: 2020-11-24 23:10:02
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| 2196 2.png / V - Attached On 2020-11-24 23:06:51 UTC - Size: 37.79 KB - 243 views 2196 3.png / V - Attached On 2020-11-24 23:09:58 UTC - Size: 88.04 KB - 240 views |
| [2020-11-25 15:34:42] |
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There was definitely a problem with the data from CQG and we have now cleaned up the data errors for the symbol on the server. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Also refer to an upcoming change related to CQG historical data: Changes to Historical Intraday Data for CQG and Interactive Brokers (January 1, 2021) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-25 15:36:22
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