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Date/Time: Mon, 18 Jan 2021 00:13:57 +0000



The Problem with the Australian dollar charm.

[2020-11-24 21:22:17]
User62522 - Posts: 161 | Ending Date: 2021-02-03
Good day. See how the chart of the Australian dollar futures contract is displayed. Thanks.
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[2020-11-24 21:37:22]
Sierra Chart Engineering - Posts: 92907 | Ending Date: 2021-04-05
We really do not recommend using CQG data which is the source of this issue. We recommend that you use the Denali Exchange Data Feed:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-11-24 21:37:38
[2020-11-24 21:53:07]
User62522 - Posts: 161 | Ending Date: 2021-02-03
The problem persists.
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[2020-11-24 21:53:44]
User62522 - Posts: 161 | Ending Date: 2021-02-03
?
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[2020-11-24 21:58:34]
User62522 - Posts: 161 | Ending Date: 2021-02-03
The terms of the contract were not clarified?
Date Time Of Last Edit: 2020-11-24 22:01:48
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[2020-11-24 23:00:20]
User62522 - Posts: 161 | Ending Date: 2021-02-03
2196 historical data during the break
2196 2 chart after the opening of trading
Date Time Of Last Edit: 2020-11-24 23:10:02
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image2196 3.png / V - Attached On 2020-11-24 23:09:58 UTC - Size: 88.04 KB - 16 views
[2020-11-25 15:34:42]
Sierra Chart Engineering - Posts: 92907 | Ending Date: 2021-04-05
There was definitely a problem with the data from CQG and we have now cleaned up the data errors for the symbol on the server.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

Also refer to an upcoming change related to CQG historical data:
https://www.sierrachart.com/SupportBoard.php?ThreadID=58269
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-11-25 15:36:22

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