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Direct MessagesDate/Time: Sat, 20 Apr 2024 12:56:07 +0000
Problems with real data
View Count: 398
| [2020-11-24 20:36:32] |
| g4500 - Posts: 25 |
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Hi Just start to used real data trough Denali Server today. But now some historical info in one of my chartbook disappeared and i don t understand why. I checked few options but not working.(attached files) Can you help me? |
 Captura de pantalla 2020-11-24 a las 20.28.12.png / V - Attached On 2020-11-24 20:35:59 UTC - Size: 596.8 KB - 168 views Captura de pantalla 2020-11-24 a las 20.32.41.png / V - Attached On 2020-11-24 20:36:08 UTC - Size: 913.94 KB - 162 views Captura de pantalla 2020-11-24 a las 20.32.49.png / V - Attached On 2020-11-24 20:36:15 UTC - Size: 966.74 KB - 187 views |
| [2020-11-24 22:17:24] |
| John - SC Support - Posts: 30976 |
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The first thing is to remove the TPO study and make sure that the underlying data is correct.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-25 14:38:11] |
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Also refer to: Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales. If that does not resolve the issue then re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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