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Date/Time: Mon, 18 Jan 2021 01:45:49 +0000



Problems with real data

[2020-11-24 20:36:32]
g4500 - Posts: 6 | Ending Date: 2021-01-29
Hi

Just start to used real data trough Denali Server today.
But now some historical info in one of my chartbook disappeared and i don t understand why.
I checked few options but not working.(attached files)
Can you help me?
imageCaptura de pantalla 2020-11-24 a las 20.28.12.png / V - Attached On 2020-11-24 20:35:59 UTC - Size: 596.8 KB - 13 views
imageCaptura de pantalla 2020-11-24 a las 20.32.41.png / V - Attached On 2020-11-24 20:36:08 UTC - Size: 913.94 KB - 13 views
imageCaptura de pantalla 2020-11-24 a las 20.32.49.png / V - Attached On 2020-11-24 20:36:15 UTC - Size: 966.74 KB - 11 views
[2020-11-24 22:17:24]
John - SC Support - Posts: 4172 | Ending Date: 2021-01-31
The first thing is to remove the TPO study and make sure that the underlying data is correct.
[2020-11-25 14:38:11]
Sierra Chart Engineering - Posts: 92907 | Ending Date: 2021-04-05
Also refer to:
https://www.sierrachart.com/index.php?page=doc/Scaling.html#ResetScales

If that does not resolve the issue then re-download the data:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

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