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Direct MessagesDate/Time: Mon, 18 Jan 2021 01:45:49 +0000
Problems with real data
| [2020-11-24 20:36:32] |
| g4500 - Posts: 6 | Ending Date: 2021-01-29 |
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Hi Just start to used real data trough Denali Server today. But now some historical info in one of my chartbook disappeared and i don t understand why. I checked few options but not working.(attached files) Can you help me? |
 Captura de pantalla 2020-11-24 a las 20.28.12.png / V - Attached On 2020-11-24 20:35:59 UTC - Size: 596.8 KB - 13 views Captura de pantalla 2020-11-24 a las 20.32.41.png / V - Attached On 2020-11-24 20:36:08 UTC - Size: 913.94 KB - 13 views Captura de pantalla 2020-11-24 a las 20.32.49.png / V - Attached On 2020-11-24 20:36:15 UTC - Size: 966.74 KB - 11 views |
| [2020-11-24 22:17:24] |
| John - SC Support - Posts: 4172 | Ending Date: 2021-01-31 |
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The first thing is to remove the TPO study and make sure that the underlying data is correct.
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| [2020-11-25 14:38:11] |
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Also refer to: https://www.sierrachart.com/index.php?page=doc/Scaling.html#ResetScales If that does not resolve the issue then re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you. |
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