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Date/Time: Tue, 16 Apr 2024 16:22:24 +0000



2196 studies not working correctly

View Count: 495

[2020-11-23 08:00:27]
User97684 - Posts: 136
Hi ,

Please help - since the update yesterday 22.11.20 these studies are not working right. I removed and re-added - same stuff .


PLease advise actions, thank you
imageSierra acting weird.png / V - Attached On 2020-11-23 07:59:40 UTC - Size: 186.43 KB - 227 views
[2020-11-23 08:26:06]
User97684 - Posts: 136
I can see that both OHLC single point and OHLC studies are referencing the previous day, and not the current....

changing the study parameter to 'ref days back' to 1 and then back to 0 makes no difference to the display - still showing the previous day

It is on this chart only, bythe looks of it.....
[2020-11-24 16:38:57]
Nick_ON_CAD - Posts: 20
I have the same problem.. It works properly up to 2191
[2020-11-24 16:58:11]
Sierra Chart Engineering - Posts: 104368
Provide the chart that has the issue by following these instructions and we will look into what the problem is:
Support Board Posting Information: Providing Chartbook with Only a Single Chart

Remove all studies from the chart except the one particular study there is a question about.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-24 16:59:15
[2020-11-24 17:48:15]
User97684 - Posts: 136
Hi ,

I posted the chart earlier, in my subsequent to this support request named 'Daily OHLC', so it's being looked into.

Dont know how to reference it , sorry
[2020-11-24 19:57:22]
Sierra Chart Engineering - Posts: 104368
Ok we are checking on this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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