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Date/Time: Sun, 28 Apr 2024 06:23:28 +0000



Upgrade to Current Version

View Count: 487

[2020-11-22 16:54:27]
John Mc - Posts: 32
I am trying to upgrade SC from 2186 to the current version 2196. I can download SierraChartFileDownloader.exe okay but when I go to run the program the screen just flashes and nothing happens. I have tried running it as Administrator but that did nothing. I tried uninstalling Sierra Charts completely but that did nothin. Attached is the log file.
Private File
[2020-11-22 22:54:58]
Sierra Chart Engineering - Posts: 104368
Not sure why there is a problem. There is insufficient information in the log . Maybe it is getting blocked by security software on your system.

Use the ZIP installer instead:
Software Download: Sierra Chart Zip Installer
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-22 22:55:10
[2020-11-23 13:26:52]
John Mc - Posts: 32
Thanx - That worked. You can close this request.

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