Support Board
Date/Time: Sun, 28 Apr 2024 06:23:28 +0000
Upgrade to Current Version
View Count: 487
[2020-11-22 16:54:27] |
John Mc - Posts: 32 |
I am trying to upgrade SC from 2186 to the current version 2196. I can download SierraChartFileDownloader.exe okay but when I go to run the program the screen just flashes and nothing happens. I have tried running it as Administrator but that did nothing. I tried uninstalling Sierra Charts completely but that did nothin. Attached is the log file.
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Private File |
[2020-11-22 22:54:58] |
Sierra Chart Engineering - Posts: 104368 |
Not sure why there is a problem. There is insufficient information in the log . Maybe it is getting blocked by security software on your system. Use the ZIP installer instead: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-22 22:55:10
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[2020-11-23 13:26:52] |
John Mc - Posts: 32 |
Thanx - That worked. You can close this request.
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