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Date/Time: Sat, 05 Jul 2025 08:07:41 +0000



Not able to place orders

View Count: 743

[2020-11-18 15:57:42]
User154015 - Posts: 7
Hello,

I have disabled Trade Simulation Mode on but my orders are still going into simulation mode. Whenever I place an order the simulation mode gets on. Please help how I can place real orders to exchange?

Also I do not see account balance in Sierra from my AMP account?

Where can I see profit loss for active and historical trades?
Date Time Of Last Edit: 2020-11-18 15:59:09
[2020-11-18 16:17:39]
User154015 - Posts: 7
Is my AMP account set right? I cannot get out of simulation mode, all orders are going to Sim.
[2020-11-18 17:20:22]
John - SC Support - Posts: 40745
You need to finish the setup of your Sierra Chart for the Sierra Chart Order Routing Service. Start at Step #9 in this section:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-19 18:48:54]
Sierra Chart Engineering - Posts: 104368
Also I do not see account balance in Sierra from my AMP account?
Refer to:
Trading Information Windows: Trade Account Monitor (Account Balances) Window

Where can I see profit loss for active and historical trades?
Refer to:
Trade Activity Log: Trades Tab
Trade Activity Log: Trade Statistics for Charts (Chart Stats) Tab
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-19 22:23:57]
User154015 - Posts: 7
Everything works fine now. thank you!

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