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Date/Time: Sat, 01 Apr 2023 04:40:27 +0000

2nd login on account - delayed data charts not updated

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[2020-11-17 11:42:49]
HeyUgly - Posts: 204
i have package 5, i have a co-worker beside logged into my account beside me.
first time we tried it this morning
My data ended up being delayed by about an hour, i noticed an issue, he logged out, and my charts immed updated.

i thought with this account i can have a 2nd login simutaniously? or do i have that wrong?
[2020-11-17 16:44:02]
John - SC Support - Posts: 23339
You can have 2 logins to the Sierra Chart software, but the data is a different matter. For the Sierra Chart Exchange Data Feed, you can only have 1 connection at a time.

For the Denali Exchange Data Feed, you can have up to 2 connections, but you have to pay for the second connection. Refer to the information here:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:


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