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Order Management questions + Commands guide + Customize Buttons DOM

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[2020-11-16 10:37:52] #1 [Go To First Post]
MuUs! - Posts: 45
Dear Sierra, I need your help for setting up the Tradig DOM interface to fit my trading needs. I would like to change the buttons into the Trading DOM These are the buttons that I would like to have in addition to the ones already present. - Buy Limit at Best Ask - #offset - Sell Limit at best Bid + #offset #offset is a parameter that determines the number of units from the current market price. For FOrex it should be pipettes so 1/10th of a pip. Also I would like to understand if Sierra Chart does offer the following functionality. I am using another software for my trading which allows me to set an Automatic stop loss a certain number of points (#offset Stop Loss) below the execution price (for Long positions) or above market price (for Short positions). However it is a particular type of Stop loss. Basically the level of the stop loss order is determined based on the execution price of the order which first establishes the position and changes the "Fla" status to either "Long" or "Short"; this is because I trade like an HFT basically, sending multiple very small size orders in a matter of 1,2 seconds manually: this means that if for example I want to get an exposure of Long 100k, my strategy is to send 100 separated orders of 1k each). This means that often (like for very volatile instruments like Forex or Crypto) I will get filled at different prices for these orders, and my final price will be an average of the 100 orders I sent. So the way the Stop loss works in this example is that the very first executed order which changes my exposure from 0 to Long 1k is the price from whcih the Stop Loss is calculated( entry price of the order that changes the position from "Flat" to "Long" - #Offset Stop Loss); all the other Buy orders that change the position size and that are executed at different price levels do not set any additional stop loss but cause the original stop loss (based on the entry price of the very 1st order) to change in size so that it reflects always the new exposure. Let me explain with an example. Assume I have the parameter #Offset Stop loss = 70 and I am trading EURUSD. I am "Flat" and I want to get Long "100k": my strategy will be to send 100 separated buy orders 1k each. I send the first order and I get filled at 1.18612; the instant the order is filled a stop loss 70 pipettes below market is set (price level = 1.18612 - 0.0007 = 1.18542, size = current exposure 1k) This is the first order that gets filled that changes my position from "Flat" to "Long" and this is the only one that determines the price level of the Stop loss. I send another 1k buy order and I get filled at 1.18608. Now, no stop order will be sent to market but what will change is the size of the origianl stop Loss which will change from 1k to 2k (the stop loss level will not change from 1.18542 but the size will always be equal to the total overall exposure as the position side Long or Short will not change and new orders will be executed). The logic works for take profits as well. If I am long 100k and I want to sell 30k but still being Long, once I sell 30k and my overall exposure decreases from Long 100k to Long 70k, the Stop Loss size will change from 100k to 70k. The logic works also for intermediate stop loss orders. If I am Long 100k and I want to set an intermediate stop loss of 20k between current market price and the level of the original Stop loss, if the intermediate stop loss gets triggered and the overall size decreases from 100k to 80k, the originals stop loss size will adjust to 80k. Another button I would like to set is a Profit target for Long position and a Profit target for Short position The former send a Limit order above price , while the latter sends a limit order Below price. I apologise if the message is quite long but I want to make sure I was detailed enough. Thanks for the support, I look forward to be hearing from you soon. Kind regards, Rokan_G

[2020-11-17 13:55:59] #2 [Go To First Post]
MuUs! - Posts: 45
Dear @Sierra Chart Engineering I know the request is a bit complicated, but would you be so kind to help me recreate these functionalities in Sierra Charts? Thanks for the support. If you are not able or willing to help, could you please suggest to who I could ask for help? Kind regards

[2020-11-17 20:48:27] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
set an Automatic stop loss a certain number of points (#offset Stop Loss) below the execution price (for Long positions) or above market price (for Short positions). For what you want to do you need to use Attached Orders. Read through this page: Attached Orders And then you want to use Scaling In functionality: Attached Orders: Scaling In - Buy Limit at Best Ask - #offset - Sell Limit at best Bid + #offset For these, refer to: Basic Trading and the Trade Window: Custom Trading Keyboard Shortcuts They are done through keyboard shortcuts. Also update Sierra Chart to the current version following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-17 20:49:28

[2020-11-17 21:24:11] #4 [Go To First Post]
MuUs! - Posts: 45
Dear Sierra, I have downloaded the Current version of Sierra but no study can be shown. How can i solve the problems?

[2020-11-17 21:27:54] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Are you referring to custom-built studies for Sierra Chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-17 21:33:40] #6 [Go To First Post]
MuUs! - Posts: 45
I think so. please see attached


New Sierra.png / V - Attached On 2020-11-17 21:31:42 UTC - Size: 180.63 KB - 213 views Attachment Deleted.

[2020-11-18 15:52:54] #7 [Go To First Post]
MuUs! - Posts: 45
Hello, could you please provide the detailed steps to follow in order to solve the issue? Thank you.

[2020-11-19 18:45:31] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Are you still having this issue? We want you to install Sierra Chart again by selecting Help >> Download Current Version. When the installer starts wait about 10 seconds before proceeding with the installation. If you still have the same issue, then exit from Sierra Chart and delete this file in the Sierra Chart folder: C:\SierraChart\SierraChartStudies.dll And then after that update again with Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-19 18:47:01

[2020-11-19 19:49:37] #9 [Go To First Post]
MuUs! - Posts: 45
Hello Sierra thank you very much I have been able to update the version of the software. However I am having trouble with "Scale In" "Scale Out" functionality. I have to say that I am trading in Sim XBTUSD Perp from Bitmex. I have toggled the options "Support Scale In" and "Support Scale out". On the "Targets" menu I have only a Stop loss that it is set 100 at the "Offset" parameter. The size I am using is 1 (which I do not understand?...how much is quantity 1 with this instrument?). Also I have opened the DOM with File->Open Trading DOM from the principal page in the chartbook (5 minutes time frame) but I have another widow that is detached and that has the same instrument but on a 3 minutes time frame. Is that correct that the DOM should be used only through the 5 min chart? Also I have noticed that if I enter a position and now I am Long, if I decide to Scale in and buy more after 5 minutes, Sierra sets another stop loss level at another price; what it should do is that it adjusts the already present Stop loss and not set another one like a different position (I am already Long). Could you please help me? What settings should I put in order to solve these issues? Thank you.

[2020-11-20 05:30:39] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We cannot help you with quantities regarding BitMex. This is not within the scope of our support. Full documentation for scaling in and scaling out is here: Attached Orders: Scaling Out Use this functionality for now only in Trade Simulation Mode. It should work as documented. If you have any other difficulties with non-simulated trading we cannot help with that. We do not provide support for BitMex. You can trade from any chart or Trading DOM. Make sure you are using the correct Trade Window to set the Attached Order configuration and scaling in and out configuration that you require: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-22 22:32:03] #11 [Go To First Post]
MuUs! - Posts: 45
I can give you an example of the Scale In and Scale Out functionality that does not work. Current configuration on the DOM On my chartbook(collection of books or sheets) I have 2 panels: on the main panel I have all the book but one and I have one book detuched. On the main panel I have the 5-Min chart book (I have opened the Trading DOM from here which I have open on a third screen), while on the book that is detouched I have the 3-Minute chart; all the books in the chartbook have the same instrument on it. Target 1 100 T Qty: 100 - OCO Group 1 Stop ALL 100 T Stop - All OCO Groups1 I have entered position short 1600 and Stop loss and Traget where correctly set above and below the market. Then I set a Take profit (the size is 100) above market but below the original Take profit using the "Chart trading function" on the 3-Minute detouched sheet; it gets filled and the position decreases from 1600 to 1500 but the original Stop Loss and Take profit are still 1600.

[2020-11-22 22:53:21] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not understand this. Make sure you are properly using Attached Orders: Attached Orders: Step-By-Step Instructions The functionality absolutely works correctly. There is 100% certainty with that. If there is a problem there is either a misunderstanding, or you are doing something incorrectly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-22 22:53:49

[2020-11-22 23:13:03] #13 [Go To First Post]
MuUs! - Posts: 45
I don't understand why if I insert orders using right click>Trade>(Order which is usually a Limit Sell above market for Take profit on longs and a Limit Sell order for Take profit on shorts) on the detached panel(the 3 min chart), Sierra recognizes the order, executes it, but the "Scale in" "Scale out" functionalities do not. Is it possible to have personal support for Sierra? I need it for my job so I really cannot afford to risk. Could you suggest a professional service that could assist me directly? Thanks. Date Time Of Last Edit: 2020-11-23 09:24:30

[2020-11-23 16:58:22] #14 [Go To First Post]
John - SC Support - Posts: 31154
We do not see any issue with using Scale In/Scale Out with a detached window. Make sure that you are using the correct Trade Window to set the Scale In/Out functionality. Refer to the information here: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-23 17:07:28] #15 [Go To First Post]
MuUs! - Posts: 45
The trade window (Trade DOM) I am using to send trades with hotkeys had been open from the not-detached panel(the one with the 5-Min chart/ I have opened the DOM with "File>Open Trade DOM") so it is someway related to the 5-Min chart and does not come from the control bar of the detached book(with the 3-Minute chart). If I try to send orders with "Right click>Trade" on the 5-Minite chart, the "Scale In", "Scale Out" functionalities do work. Maybe there is a setting I should check? Thanks

[2020-11-23 19:43:15] #16 [Go To First Post]
John - SC Support - Posts: 31154
As noted in the link we gave above, each Trade Window is associated with a specific chart. So you need to open the trade window for the Detached Chart and then make sure that Scale In/Out is enabled on that specific trade window that is associated with that specific chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-25 16:14:41] #17 [Go To First Post]
MuUs! - Posts: 45
Hello I have an issue with the "Scale in, Scale out" functionalities. As said in post 1, I enter positions using multiple orders, each of which is very very small: for example for a position of Long 100k i will send one hundred(100) 1k orders manually. I want to have the stop loss level a number of pipettes (parameter "Offset") from the first order; as new orders are executed the Quantity of the stop loss should reflect the total exposure. Also, I have a profit target. However I have noticed that if I have "Scale In" and "Scale out" ticked, I get more than 1 Stop loss order(all at same level) and more than 1 target(all at same level); that is not what I need as I only need 1 stop loss with the Quantity=Total position. As it is now, the effect is very problematic because when I want to drag the Stop loss on the chart to make risk tighter I will always drag one of the stop losses only(with Quantity that is different from the total exposure; also there will be multiple stop losses at the original level from which I would like to start the drag..I hope I was clear enough). What are the settings I should have in order to generate only one "Stop Loss" with Quantity = Total position, given the way I send orders? Thanks

[2020-11-25 17:40:35] #18 [Go To First Post]
John - SC Support - Posts: 31154
You are correct in that you need to use Scale In to get what you want. But our point has been that you are not enabling the option for Scale In on the correct Trade Window, as it is not working for you. You have to ensure that you have the correct Trade Window that is associated with the chart on which you are placing the trades and then enable the option for Scale In on that Trade Window. Plain and simple, if the Scale In option is not working, then you have not enabled it correctly. Again, refer to the information at this link: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-25 20:29:08] #19 [Go To First Post]
MuUs! - Posts: 45
I have opened the Trade Window for the 5 Min chart but there is no Ladder on it. In order to have the Ladder on it I have to open it with "File>Open Trading DOM". On that DOM I activate "Scale In", "Scale out" but it does not work. I have tried to follow your steps but I cannot make it work. Is there a way I can I ask for your direct support? I am completely open to pay for your time. Thanks

[2020-11-25 20:39:13] #20 [Go To First Post]
John - SC Support - Posts: 31154
It appears that you prefer to place your trades from the Chart, since you are not actually placing trades from the Trading DOM, as if you were then the Scale In would be working. As such, the Trade Window that opens for your 5 minute chart without the Trading DOM (without the Price Ladder) is the correct window on which you need to select the option for Scale In/Scale Out. If you do not want to keep that Trading Window open, you can then close it after you make the change. Keep in mind, the Trading DOM (which has the Price Ladder on it), is a separate chart. The Trade Window that is attached is just for that Trading DOM and not for the chart itself. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-25 21:10:02] #21 [Go To First Post]
MuUs! - Posts: 45
It appears that you prefer to place your trades from the Chart, since you are not actually placing trades from the Trading DOM, as if you were then the Scale In would be working. Unfortunately you are not correct. I trade using hotkeys. After I enter positions, I would like to drag the level of the stop losses and targets directly on the chart. The Trading DOM is not open on the chart because I do not like that; I use "File>Open Trading DOM" As such, the Trade Window that opens for your 5 minute chart without the Trading DOM (without the Price Ladder) is the correct window on which you need to select the option for Scale In/Scale Out. If you do not want to keep that Trading Window open, you can then close it after you make the change. I have a custom configuration on the Trade window of the 5-Min chart (however I still would like to have the 3-Min chart configured for trading with the 5-Min because it is much more precise when I drag both the Stop Losses and Targets!). At this point I am questioning the configuration too. I tell you what I have on the "Targets" menu of the Trade Window for the Config Target 1\| 100T \| Qty:100 \| Lmt \| P: 1000.00 OCO Group 1 Limit offset:100 Stop ALL \| 70T \| Stop\| L:700.00 All OCO Groups Stop offset:70 Keep in mind, the Trading DOM (which has the Price Ladder on it), is a separate chart. The Trade Window that is attached is just for that Trading DOM and not for the chart itself. .....Sorry I do not think I understand properly. I apologize for the requests but I trying to solve the issue is discouraging. Do you think you could give me an advise for a name of a company I could ask to help me directly with the setup I use for trading, please? Thanks a lot, really! Date Time Of Last Edit: 2020-11-26 10:09:34

[2020-11-27 13:57:55] #22 [Go To First Post]
MuUs! - Posts: 45
Hello Sierra, Do you think I could ask for remote support? Or is there a way I could have somebody who is expert of the Sierra functionalities I need, to help me with the configuration, please? Thank you very much. Date Time Of Last Edit: 2020-11-30 15:20:21

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