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Date/Time: Fri, 19 Apr 2024 05:48:54 +0000



Live data not showing up

View Count: 656

[2020-11-15 23:18:02]
User823684 - Posts: 14
Hello

I am connected to the SC Order Routing/Data in my server settings, the market is open, the connection is active (green), yet no live data is showing up. What am I doing wrong? I am attempting to stream the Dow Futures MYMZ20 data.
[2020-11-15 23:39:40]
Sierra Chart Engineering - Posts: 104368
Make sure you are using the correct symbols. Select Edit >> Translate Symbols to Current Service:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-15 23:52:00]
User823684 - Posts: 14
Ok I did that and it brought up current data, but not live data. It seems at least 2 minutes delayed from what I can tell between the last closed bar (10 tick bars) and the present time.
[2020-11-15 23:57:01]
User823684 - Posts: 14
OK in the message log the following:

"SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2020-11-15 23:54:28.505"

I am running the live data off a server and delayed data off my home computer, or so I thought. Is "SC Data" not delayed data? I thought that was the difference between SC Data and SC Order Routing/Data servers.
[2020-11-15 23:59:40]
User823684 - Posts: 14
Ultimately I would like delayed data on my home computer and live data on the server.
[2020-11-16 00:12:35]
User823684 - Posts: 14
I got it now. Had to uncheck the Allow SC Data... on the home computer.

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