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Date/Time: Wed, 15 May 2024 04:43:12 +0000



Data not updating - New popup

View Count: 362

[2020-11-09 02:37:41]
jcheha01 - Posts: 6
I'm getting a new orange popup on my screen saying "Symbol is unknown.Click for symbol information" and "Already subscribed to symbol. New subscription rejected". I don't believe I've changed anything since last week so I'm not sure what's going on, but my live data is not updating at all. When I disconnect and reconnect it loads the historical data up to that point, but it doesn't continue with any live data.
[2020-11-09 02:43:42]
Sierra Chart Engineering - Posts: 104368
Select Edit >> Translate Symbols To Current Service

Refer to:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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