Home >> Support Board

Support Board

Date/Time: Wed, 15 May 2024 21:36:28 +0000

How to Post a Message for Support

Data Feed

View Count: 388

[2020-11-06 15:11:09] #1 [Go To First Post]
User433957 - Posts: 2
I've updated the DOM, Console, Chart, and T&S to reflect the proper codes for delayed data feed, but still not receiving the proper information. Please advise. Thank you

[2020-11-06 16:10:44] #2 [Go To First Post]
John - SC Support - Posts: 31665
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: