Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 14 May 2024 15:01:02 +0000
Working chart order disappears from the screen
View Count: 515
| [2020-11-04 22:22:36] |
| User277632 - Posts: 8 |
|
Hi. Let me know please: a) Working chart order disappears from the screen when trading this instrument - MYM-202012-ECBOT First time when I tried to trade it today all orders disappeared (stop and profit too) at all, not from screen only. Then I updated the program to version 2191 and only working order always disappears from the screen, stop and profit did not disappear, though maybe they do so sometimes, not always. Also it says - Symbol settings not found. Add this symbol to the program in the next updates please. b) Is it possible to place chart orders not by clicking right click and selecting "buy stop" or "buy limit" from menu, but click hot button and it would create an order where the 'cross' cursor is placed on the chart currently. Software version 2191. Interactive brokers trading and data. Thank you. |
| [2020-11-05 15:05:45] |
| John - SC Support - Posts: 31602 |
|
a) Refer to the information here: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero b) The specific option you are asking about is not available, but be aware of the ability to click on the DOM Buy/Sell columns to perform specific actions: Global Trade Settings Windows: Chart DOM Settings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-05 20:12:18] |
| |
|
For US futures trading you really should have a look at using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service There are many brokers/clearing firms to choose from. We have ended technical support for Interactive Brokers. You can definitely expect problems when using Interactive Brokers. Refer to the information at the top of this page: Interactive Brokers Trading Service Also refer to: Chart Trading and the Chart DOM: Using the Chart DOM / Order Entry Ladder Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-05 20:15:54
|
To post a message in this thread, you need to log in with your Sierra Chart account: