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Date/Time: Sun, 12 May 2024 00:03:22 +0000



Inquiry

View Count: 407

[2020-10-16 16:40:52]
User671137 - Posts: 3
Greetings,

i made a trade yesterday and the account balance didn't update immediately as it always does! I checked with the clearing firm and they asked me to check with you guys because on their end the balance update!

Thank you
[2020-10-18 11:05:58]
Sierra Chart Engineering - Posts: 104368
It could be slow to update. Refer to:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-18 11:06:11

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