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Date/Time: Sat, 11 May 2024 12:17:49 +0000

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Sierra Charts wont open

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[2020-10-13 19:23:03] #1 [Go To First Post]
User350433 - Posts: 6
Cannot get Sierra Charts to open/run. Purchased the $36 pkg so I can see TPO charts. I have downloaded (I think) but cannot get the software to open. I have a Sierra desktop icon so I think it has downloaded buit will not open. I have attempted to disable all firewalls/ Message says " May Harm Computer" but I tell it to proceed anyway..but nothing happens. Been working on this for days now.. need help to get going please. Using a 5 yr old Dell Desktop w Pentium, CPO 3.4Ghz, 4 Gigs RAM, windows 10. Thanks.

[2020-10-13 19:41:40] #2 [Go To First Post]
John - SC Support - Posts: 31534
Is your Windows operating system 64 bit? The most recent versions of Sierra Chart do not include a 32-bit application any longer. So if you do not have a 64-bit computer then Sierra Chart will not run. You will need to use an older version of Sierra Chart which is explained here: Software Download: Software Rollback Procedure You will need to run a version earlier than 2177. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-13 20:20:16

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