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Date/Time: Fri, 20 Jul 2018 20:39:00 +0000



E7 intraday data not showing

Support Request:
[2013-04-17 22:29:26]
User26860 - Posts: 28
I'm trying to get an intraday chart for the e-mini euro, symbol E7. Daily chart works. Intraday is blank. I've traded the product before through my rithmic r trader and now want to trade it here.

I've seen a similar thread listed in support here but it did not solve my issue. Hoping you can assist me.


Thanks
[2013-04-18 05:08:27]
Sierra Chart Engineering - Posts: 61933
We are checking on this.
Sierra Chart Support - Engineering Level

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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-18 06:03:27]
Sierra Chart Engineering - Posts: 61933
Please restart Sierra Chart and you will now see the symbol listed in File >> Find Symbol. Select the symbol and you should get a chart.

Could you let us know who your broker is?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-18 09:01:31]
User26860 - Posts: 28
My broker is deep discount trading. I do now see the symbol but there still isn't an intraday chart. Daily still works though but intraday is still blank.
[2013-04-18 20:04:05]
Sierra Chart Engineering - Posts: 61933
We had to correct the symbol. This is the correct symbol to use:
E7M3-CME



Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-18 20:17:11]
User26860 - Posts: 28
It still reads as "7E" in the symbol list after a reboot but I do have intraday data now.

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