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Date/Time: Mon, 13 May 2024 18:14:13 +0000



Cannot trade {MESZ20_FUT_CME}-{MESH21_FUT_CME} via TT at AMP

View Count: 477

[2020-10-05 14:47:16]
User341105 - Posts: 20
Error:

SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Invalid market type when processing SecurityExchange, 207=FUT 100 is missing Instrument not found by NAME={MESZ20 symbol=65535( ClOrdID=3242167.29791 SecurityExchange=FUT). Internal Order ID: 6. Service Order ID: 3242167. Symbol: {MESZ20_FUT_CME}-{MESH21_FUT_CME}. Account: AC132852 | 2020-10-05 10:39:35.563 *
[2020-10-05 15:15:52]
User341105 - Posts: 20
Error:

SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Invalid market type when processing SecurityExchange, 207=FUT 100 is missing Instrument not found by NAME={MESZ20 symbol=65535( ClOrdID=3242167.29791 SecurityExchange=FUT). Internal Order ID: 6. Service Order ID: 3242167. Symbol: {MESZ20_FUT_CME}-{MESH21_FUT_CME}. Account: AC132852 | 2020-10-05 10:39:35.563 *

How can I firx it? What should I do?
[2020-10-06 07:12:43]
Sierra Chart Engineering - Posts: 104368
Refer to this post here about this:
Symbol settings not found for current service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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