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Date/Time: Mon, 13 May 2024 05:17:39 +0000



Live data is not moving

View Count: 420

[2020-10-03 15:42:44]
User418157 - Posts: 2
Hi,

It is for E-mini S&P. I have the delayed data feed, but my charts freeze for 30-45 minutes and then start a download to bring it back up to the current time and then freezes again. I think the issue is with the data feed. I do not get continuous data coming through.

Thank you
[2020-10-04 01:17:41]
Sierra Chart Engineering - Posts: 104368
Refer to this thread here about this and what to do:
Not Receiving Delayed Exchange Data Feed?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-05 06:52:41]
User418157 - Posts: 2
Going through this link has not helped my issue. The data coming through is still not moving continuously with the delayed feed. Still only updates every 20-45 minutes
Date Time Of Last Edit: 2020-10-05 06:53:03
[2020-10-05 13:19:24]
Sierra Chart Engineering - Posts: 104368
We are not sure exactly what you did.

Enter your telephone number here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

And then sign this agreement at the bottom by typing your name:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreement&Agreement=UniformSubscriberAgreementDelayedData_20200501
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-05 13:19:49

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