Support Board
Date/Time: Tue, 04 Nov 2025 13:00:34 +0000
Unable to access SAI 64 dll
View Count: 631
|   [2020-10-02 16:04:10]     |  
| SAI Elite - Posts: 13 | 
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                Hello, I need your assistance please. When clicking on custom studies I get a window as Add Study +Sierra Chart Custom Studies The Advanced Custom Study C:\SierraChart\Data\SAI.dll needs to be ,,,,[ the windows screen cuts the rest of the sentence] I can not read the text after to be , hence, can you please let me know what needs to be done Thanks in advance for you help ; Kind regards, Gary  | 
        
|   [2020-10-02 16:38:08]     |  
| John - SC Support - Posts: 42737 | 
| 
                It is most likely stating that the study needs to be recompiled due to recent changes. Refer to the information here: Version 2151 Available: Foundation For Millisecond/Microsecond Timestamping For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
|   [2020-10-03 10:30:39]     |  
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                If you need more help, provide us a screenshot of what you are seeing.  Instructions: Support Board Posting Information: Attaching a File (Optional) Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-05 06:32:46  
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