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Date/Time: Sat, 11 May 2024 17:56:02 +0000



Trade Activity Log Error

View Count: 618

[2020-09-28 22:51:29]
User521325 - Posts: 7
For the last 4 trading days, the trade activity log has been logging all my trades as short trades. How do I fix this?
[2020-10-01 11:49:55]
Sierra Chart Engineering - Posts: 104368
Refer to the information here about this:
Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List (Understanding and Setting the Start Date-Time for a Trades List)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-01 11:50:45
[2020-10-11 22:39:35]
SK819618 - Posts: 9
I trade from two different laptops as of Friday. I noticed that my trade log does not consolidate the trades even though I trade the same account on both devices. For example, Friday, I opened a short trade on laptop #1 with live attached stop and target. Then I had to leave so I closed my platform, shut off laptop #1 and left with laptop #2. I opened sierra chart on laptop #2 and was monitoring the trade until it hit my Profit Target and closed. I returned today to my home laptop and the chart only shows the originally opened short but doesn't show that it had closed nor has my activity log shows the trade closed.

Is there a setting that I need to change in order to get the trade information to consolidate amongst different devices?

Or must I basically leave laptop #1 on with SC running while trading from Laptop #2?
Date Time Of Last Edit: 2020-10-11 22:53:32
[2020-10-12 15:32:59]
Sierra Chart Engineering - Posts: 104368
You should not be missing any order fills when using the Sierra Chart Order Routing Service.

First confirm that you are actually missing an order fill. You can view them following these instructions:
Trade Activity Log: Viewing Historical Trade Activity

If you are missing a fill or fills, follow the instructions here to download the missing fills:
Trade Activity Log: Automatically Inserting Missing Order Fills
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-12 17:58:58]
SK819618 - Posts: 9
Sorry I forgot to mention I'm using CQG.

Is there any way I can sample SC order routing service without doing the full change-over to help me decide if it is right for me?
[2020-10-12 19:43:12]
Sierra Chart Engineering - Posts: 104368
We cannot help you with CQG in this regard. You should switch to the Sierra Chart Order Routing Service.

Is there any way I can sample SC order routing service without doing the full change-over to help me decide if it is right for me?
We do not understand what this means.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-12 20:11:00]
SK819618 - Posts: 9
Thank you.

No worries. I will consider SC order routing. Thanks again.
[2020-10-14 11:46:27]
Sierra Chart Engineering - Posts: 104368
There is no demo of the service if that is what you are asking about. You could try the Sierra Chart Simulated Futures Trading service:
Simulated Futures Trading Service

However, this is not the same.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-14 11:46:53

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