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Date/Time: Sat, 18 May 2024 13:22:33 +0000



Server Connection latency test

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[2020-09-25 10:14:05]
User798522 - Posts: 1
Dear Customer Service,

I have opened an account at AMP Futures Broker with CQG data service on Sierra Chart. My server is in Europe. I would like to test the connection latency between my server and data provider server who receives and executes my orders. To do so I would need an IP address. Could you privede me the IP address of the server? If you need more information please do not hesitate to contact me.

Thank you in advance.

Krisztian
Date Time Of Last Edit: 2020-09-25 19:56:30
[2020-09-25 14:45:27]
John - SC Support - Posts: 31704
We do not know the answer to this question, as those are CQG systems, not ours. You need to post this question to CQG.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-25 19:56:19]
Sierra Chart Engineering - Posts: 104368
If you look in the Sierra Chart Message Log when Sierra Chart is connecting to CQG you will see the IP address of the server being connected to. Refer to:
Message Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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