Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 19:23:41 +0000



Liquidation feed

View Count: 924

[2020-09-24 18:19:03]
User564539 - Posts: 27
Is there any plans for SC to have the liquidation data feed for Bitmex just like the Time and Sales feed.
[2020-09-25 05:58:47]
Sierra Chart Engineering - Posts: 104368
We have no idea what this is and we have no interest in getting involved in this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-25 05:58:49]
Sierra Chart Engineering - Posts: 104368
We have no idea what this is and we have no interest in getting involved in this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-25 07:52:28]
User564539 - Posts: 27
Okay but the response is a bit hash to a polite question, -> no idea what this is and no interest to get involved.
[2020-09-25 10:06:33]
Sierra Chart Engineering - Posts: 104368
You can expect harsh answers to questions you think are polite but they are not polite at all because it is asking us to do a lot of effort over a substandard API and to put up a lot of problems with a lot of support.

We make no apologies.

At this point, BitMex trading integration may be removed at some point in the future although not market data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-25 10:14:11
[2020-09-29 22:14:37]
esc! - Posts: 15
I just stumbled upon this thread and am a little alarmed. In my opinion, SC is the only way to seriously trade on Bitmex. Bitmex's web interface is such a mess, the API isn't much better either, but with SC you have a professional perspective and trading tools.

I have spent quite a bit of time building a wide variety of tools for Bitmex with SC, and it would literally be a disaster for me if I couldn't use SC anymore.

Sierra Chart is probably one of the best programs I've come across in my 30 years of IT experience - it's fast, it's stable, and the possibilities are endless.

From the perspective of a software developer, however, I can understand that the support effort associated with Bitmex is not worthwhile.

Should you decide to switch off trading with Bitmex in the future, does this also affect older versions, or could I continue to use Bitmex with an older version?
[2020-09-30 03:40:47]
Sierra_Chart Engineering - Posts: 14105

I have spent quite a bit of time building a wide variety of tools for Bitmex with SC, and it would literally be a disaster for me if I couldn't use SC anymore.
Yes we know and this is why we will maintain support. It is more a case of whether we are going to do further maintenance on the BitMex connection because there are a couple of outstanding items we have not had time to work on and we do not like to have integration to services where there are issues.

We fully understand what you say and this is why we also state this information here:
Under no conditions, will an individual or business be cut off from the use of Sierra Chart other than for reason of nonpayment. We understand that users take the time to learn about Sierra Chart, do custom development for Sierra Chart with their own time and money, and therefore can become dependent on our products and services for a certain period of time. It is for this reason, that we always endeavor to maintain consistency as much as we can, maintain reliability and longevity of our products and services.


From:
Sierra Chart Purchase and License Information: Exclusive Agreements

does this also affect older versions,
No older versions will not be affected.

But we do believe that the future of crypto currency trading must be decentralized. The only reason for centralization is low latency trading and also trading on margin. But it does seem as though there should be a way to do this in a more open fair way.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-30 03:42:49
[2020-09-30 14:09:03]
User100912 - Posts: 76
In my opinion, SC is the only way to seriously trade on Bitmex.

In my opinion, there is no way to seriously trade on Bitmex. I had a very good dev go toe to toe with their API for a few weeks and we were getting nowhere re their overload conditions, not being able to consistently join the new price level queue with low latency (even though out competitors were supposed to be in the same slow level playing field as everyone else with a dedi box at AWS eu-west-1).

Total rubbish, can see why SC don't want to support it. Have you tried Deribit?
[2020-09-30 21:40:08]
esc! - Posts: 15
first of all I am very relieved that I can continue using Bitmex with SC - thanks a lot, SC!

But we do believe that the future of crypto currency trading must be decentralized. The only reason for centralization is low latency trading and also trading on margin. But it does seem as though there should be a way to do this in a more open fair way.

I agree with you there. But for me, Bitcoin margin trading is essentially a good instrument for day trading: liquid and volatile.


Total rubbish, can see why SC don't want to support it. Have you tried Deribit?

That's true, but Bitmex is wonderfully liquid. I have looked at Deribit, but the market there is thin. Furthermore there is no connection to SC...

System overload is certainly a problem with Bitmex, but most of the time I can still make a profit in such a situation, but my "brute force" order routine needs 15-20 retries, so about 3-5 seconds (I am in Frankfurt/Germany, so latency to Dublin is acceptable).
[2020-09-30 23:29:02]
User100912 - Posts: 76
I've a bot which colos at Eu-West-1 and hammers the API repeatedly during overload until it gets the trade through. Open to selling it as I've nothing running on BitMex now.
[2020-10-01 16:43:01]
Sierra Chart Engineering - Posts: 104368
We have immediately changed our position on BitMex. Refer to:
Sierra Chart Termination of support for BitMex
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-01 19:58:14]
esc! - Posts: 15
sorry, but the access to this thread is blocked
[2020-10-01 22:03:21]
Sierra Chart Engineering - Posts: 104368
Upon further review and information, we are not changing anything. Access to BitMex trading will remain. The trading you do with BitMex is your responsibility.

We apologize for the disruption.

The thread became private because the information there is no longer relevant.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-01 22:04:56

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account