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Date/Time: Fri, 19 Apr 2024 10:31:18 +0000



Unable to access real-time data

View Count: 408

[2020-09-24 17:49:54]
joezy555 - Posts: 4
Hi there, something happened to my account that I am unable to get real-time data, the service does me no good without that. Also, I need to know what services I can access with my account, I know you no longer carry TD Ameritrade, which is where I have my trading accounts. Let me know what's up. Thank you Bill Duffy
[2020-09-24 18:19:50]
John - SC Support - Posts: 30953
We do not see that you were getting Real-Time data from us (Sierra Chart), so where were you getting your Real-Time data from?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-25 06:00:55]
Sierra Chart Engineering - Posts: 104368
For the available real-time exchange data feeds, refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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