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Date/Time: Thu, 25 Apr 2024 23:40:11 +0000



error al conectar la data feed

View Count: 370

[2020-09-24 16:50:15]
TZTrader - Posts: 2
cuando voy a conectar data/f11, no me deja conectar a la plataforma, me aparece una ventana la cual dice....currente service package does not support this function. select help >> account control panel' to change your package.

esto es lo que me aparece, hice lo que dice el mensaje fui a account control panel y hice todo, pero no me deja entrar en la cuenta demo. espero me puedan ayudar a solucionar esto porque quiero practicar de nuevo con la cuenta demo para en un mes fondear la cuenta real de microfuturos con 2mil dolares. muchas gracias feliz dia
[2020-10-07 22:01:59]
Sierra Chart Engineering - Posts: 104368
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".

We recommend using the Delayed Exchange Data Feed for now:
Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-07 22:02:27

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