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Direct MessagesDate/Time: Fri, 19 Apr 2024 02:57:50 +0000
SC Futures order routing
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| [2020-09-23 00:48:23] |
| User28317 - Posts: 147 |
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Today was the first day I was set up with the new routing and the Denali data feed. I think I am on your server but noticed that my computer shut down Sierra Charts on it's own twice. My software is trading automated, did 2 trades before 5 AM EST, then the entire Sierra Charts application closed on it's own. Not just the charts, but the application. Then in the afternoon it did it again. Any ideas how to correct? Kelly |
Attachment Deleted.  IT APPEARS THAT SIERRA CHARTS SHUT DOWN TWICE.JPG / V - Attached On 2020-09-23 00:47:49 UTC - Size: 212.07 KB - 168 views |
| [2020-09-23 05:10:16] |
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This might actually be a Windows operating system issue. We have seen issues like this recently and have identified no problem in Sierra Chart. Was there any error message displayed? The first thing we want you to do is to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-23 07:33:53
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