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Direct MessagesDate/Time: Fri, 26 Apr 2024 17:58:38 +0000
Bid & Ask Depth Bars are not working
View Count: 614
| [2020-09-22 21:42:08] |
| mrseho - Posts: 25 |
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Hi, I copied a market depth chart to a new instance, the third instance but the Bid & Ask Depth Bars are not working. I also tested it in the second instance but it is not working. It is only working in instance one. I also tried to copy the market depth data to the market depth forlder in instance 3 but it was still not working. I also erased the whole thrid instance and created a brand new one but it is still not working. I looked it up in the comunity and found one solution to rename the depth file with .backup and restart the chart, but that also did not work. It would be great if you could help me. I wanted to run the market depth chart in a separate instance since the first instance core is already carrying a big load and the speed of the third instance is much better. Thx in advance for your help, Sebastian |
| [2020-09-23 05:12:41] |
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In the sub instance of Sierra Chart, we want you to go to the chart where you have Bid & Ask Depth Bars and open the Market Depth window and see if you see market depth there. Instructions: File Menu: Open Market Depth Window (File) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-23 06:41:34] |
| mrseho - Posts: 25 |
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Hi, the depth was working in the depth window. So I checked the chart with EUREX data and with the EUREX data the bars worked. When I switched back to the Denali feed it started working too. So everything works now :-). Thx for you help and have a great rest of the week, Sebastian |
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