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Left side scale numbers getting cut off. Can I add padding?

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[2020-09-22 18:47:25] #1 [Go To First Post]
gjockey - Posts: 47
Hi, is there a setting to add some padding to the left side scale? I have a cumulative delta study that I am plotting in the main price graph (chart 1) and have the Chart Settings --> Advanced Settings --> Use Left Side scale checked ON. I am trying to see the Cumulative Delta values on the left side scale but numbers are truncated (see attached image). Thank you.


Attachment Deleted. Left Side Scale.jpg / V - Attached On 2020-09-22 18:46:40 UTC - Size: 32.97 KB - 255 views

[2020-09-22 19:02:30] #2 [Go To First Post]
John - SC Support - Posts: 31159
The scales should be automatically sizing to be able to display the appropriate amount of information. In this situation, it looks like it is just trying to display the values for numbers that are 0. Refer to the information here for what study is associated with the Left Side scale, as it looks like you need to change the order of the studies in order to get the study you want reflecting the values in the Left Side scale: Chart Settings: Use Left Side Scale (Chart >> Chart Settings >> Scale menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-09-23 03:46:58] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Also check this Scale setting for all of the studies on the chart: Chart Scale and Scale Adjusting: Include in Scale Width Calculation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-09-23 21:01:42] #4 [Go To First Post]
gjockey - Posts: 47
Hello, Thank you for your responses. I tried checking/unchecking that "Include in Scale Width Calculation" setting and it did not have an effect. It appears that the study I am plotting on the main price graph (chart 1) is being truncated on the left side scale due to large numbers maybe? To bring the issue into sharper focus, I opened a new intraday 1 minute chart for ticker SPI and only added the 1 study in question, "Cumulative Delta bars - Volume" and first set that study to "Chart Region 1" (click [Apply]) then and set Scale to "Independent" (click [OK] then click [Apply] on next menu and [OK] [OK] to exit) . The left side scale cropping issue remains. One interesting thing I noticed is that when setting the study scale from Automatic to Independent, the first instance of clicking the "Apply" button will give a non-cropped view. However, if I click the "Apply" button a second time, the left side scale will get cropped. Alternatively, I can click [OK] to get out of the menus and the left side scale will not be cropped. However, if I change ticker symbols and come back to the original ticker, it will crop again. Please see attachment. (1) New 1 minute chart with ticker SPI with "use left side scale" option on (2) Added the study "Cumulative Delta bars - Volume" and set the Chart Region to 1. Clicked [Apply] (3) Changed the scale setting from Automatic to Independent and clicked [OK] then clicked [Apply] on the following menu 1x (4) Clicked [Apply] a second time (5) Changed ticker from SPI to GE to show issue is not ticker dependent. Thank You Date Time Of Last Edit: 2020-09-23 21:07:10


Sierra1.jpg / V - Attached On 2020-09-23 20:53:11 UTC - Size: 163.25 KB - 243 views

[2020-09-23 21:27:58] #5 [Go To First Post]
John - SC Support - Posts: 31159
We have been able to reproduce this, so we will have to look into why it is occurring. As you stated, it seems to only occur if you select Apply additional times on the Study Settings page. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-06 19:46:48] #6 [Go To First Post]
whats1thingnow - Posts: 407
running into a similar issue where the left scale is collapsed please check attached image where top chart has normal left side value scale but the bottom chart has a collapsed left side value scale thanks in advance for the help Date Time Of Last Edit: 2020-11-06 19:47:28


20201106_sEMpcuUWjE.png / V - Attached On 2020-11-06 19:46:36 UTC - Size: 6.3 KB - 212 views

[2020-11-09 11:49:19] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
On the Scale Window for the study which should be displayed on the left side scale, make sure this option is enabled: Include in Scale Width Calculation: Chart Scale and Scale Adjusting: Include in Scale Width Calculation Instructions: Chart Scale and Scale Adjusting: Opening the Scale Settings Window For a Study Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-09 11:49:59

[2020-11-09 21:40:25] #8 [Go To First Post]
whats1thingnow - Posts: 407
thanks for the help Include in Scale Width Calculation has always been enabled on all the charts anything else i can try? thank you

[2020-11-09 23:15:27] #9 [Go To First Post]
John - SC Support - Posts: 31159
whats1thingnow - Be sure you are checking for the setting for Include in Scale Width Calculation by going to the study that is using the Left Side Scale and selecting the button for Scale from the Settings window for that study. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-10 02:15:55] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding post #4 we have not been able to reproduce the issue that was originally posted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-12 15:41:13] #11 [Go To First Post]
whats1thingnow - Posts: 407
whats1thingnow - Be sure you are checking for the setting for Include in Scale Width Calculation by going to the study that is using the Left Side Scale and selecting the button for Scale from the Settings window for that study. thanks john i double checked and those studies all have 'Include in Scale Width Calculation' anything else i can try?

[2020-11-12 17:46:46] #12 [Go To First Post]
John - SC Support - Posts: 31159
whats2thingnow - Can you please attach a chartbook that has the chart with the Left-Side Scale collapsed in it? Follow these instructions to attach the chartbook: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-13 21:35:41] #13 [Go To First Post]
whats1thingnow - Posts: 407
please see attached problem seems to be with 'time range highlight - transparent' thanks


Private File

[2020-11-13 22:22:14] #14 [Go To First Post]
John - SC Support - Posts: 31159
You are correct, the Time Range Highlight - Transparent is the study that it is trying to use to base the Left-Side scale on. Since that study doesn't have proper values in the Subgraph, it is setting the width of the Left Side Scale to the size of the values in the Subgraph (which is 1.0). In this particular case, you should not be depending on the left side scale. Or, if you have another study that you want to drive the left side scale, make sure that it is higher up in the list of studies, as it is the first study with an Independent, Constant Range, or User Defined scale setting that is used to set the left side scale. Refer to the information here: Chart Settings: Use Left Side Scale (Chart >> Chart Settings >> Scale menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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