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Date/Time: Tue, 23 Apr 2024 12:54:04 +0000

How to Post a Message for Support

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[2020-09-18 16:14:11] #1 [Go To First Post]
User224179 - Posts: 2
Hello, could you please help me? What exactly do I have to enter under Data/Trade Service Settings to trade and activate the data feed? With kind regards W. Heinz

[2020-09-18 16:57:23] #2 [Go To First Post]
John - SC Support - Posts: 31027
It is not a matter of setting the Service on the Data/Trade Service Settings for the data feed. We see that you are using the Sierra Chart Order Routing Service with Data and that you are setup to have the Denali Exchange Data Feed billed through AMP. We also see that you have completed the Data Agreements for the Denali Exchange Data Feed. Therefore, you need to tell AMP to finish setting up the Denali Exchange Data Feed for your account. Be sure to let them know what exchange(s) you want to have activated. You will find the list of exchanges here: Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-09-18 17:08:29] #3 [Go To First Post]
User808569 - Posts: 2
Thank you very much for your quick help and feedback. I've been trying to apply for CME data feed all the time but it doesn't work. Could you help me? How can I report the AMP? With kind regards W. Heinz

[2020-09-18 17:13:50] #4 [Go To First Post]
John - SC Support - Posts: 31027
You need to contact AMP to tell them to finish the setup for the Denali Exchange Data Feed. We do not have any special way to contact them, so you would need to do this through whatever process you use to contact them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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