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Date/Time: Thu, 18 Apr 2024 02:07:58 +0000



AMP - SC Order Routing account balance not working

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[2020-09-18 15:40:44]
User12089 - Posts: 350
AMP - SC Order Routing account balance not working today at all

yes yes i know it is not "streaming data updates" (although it should be - thats the standard for any decent broker folks) and yes yes i know it may take up to what 10 min, 1 hour (or whatever you wish to make up on teh fly)

but man i have never ever seen it NOT workin AT ALL - all day long ie today

check whats going on and if necessary restart your AMP / TT accoutn balance interface module
Date Time Of Last Edit: 2020-09-18 15:42:58
[2020-09-18 18:59:19]
Sierra Chart Engineering - Posts: 104368
Do you know what server you are connected to? This would be server 1 through server 6. What is the Primary Server set in Global Settings >> Data/Trade Service Settings.

We have no control over account balances. If there is a problem on the TT side it is not something we would be aware of or have any control over.

check whats going on and if necessary restart your AMP / TT accoutn balance interface module
There is no such thing like this. The balances are queried every few seconds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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