Login Page - Create Account

Support Board


Date/Time: Wed, 01 May 2024 11:46:59 +0000



Post From: AMP - SC Order Routing account balance not working

[2020-09-18 18:59:19]
Sierra Chart Engineering - Posts: 104368
Do you know what server you are connected to? This would be server 1 through server 6. What is the Primary Server set in Global Settings >> Data/Trade Service Settings.

We have no control over account balances. If there is a problem on the TT side it is not something we would be aware of or have any control over.

check whats going on and if necessary restart your AMP / TT accoutn balance interface module
There is no such thing like this. The balances are queried every few seconds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing