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Date/Time: Tue, 16 Apr 2024 18:45:18 +0000



Running slow

View Count: 465

[2020-09-17 01:18:19]
User516084 - Posts: 10
I’m posting again because I’m still having issues. My charts are not taking a long time to load. They are loading in a good amount of time. My issue is everything else is moving slow. For instance...if I try to draw a horizontal line, there is a 5 second delay before it should up. If I try to drag an order, there is a few second delay. If an order if filled, I receive a text notification from CQG on my phone before it shows filled in SC. It’s not a CPU load issue. My CPU is only running at 5% load. Already went through and got rid of studies and charts I don’t need
[2020-09-17 02:45:15]
Sierra Chart Engineering - Posts: 104368
This is not something we can help with . You just have to work through this on your own.

You are far best off just figuring out what the issue is. We cannot know and you also have to consider system-level issues.

Everything we know that can cause a performance issue is in help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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