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Direct MessagesDate/Time: Sat, 20 Apr 2024 09:37:06 +0000
Denali Data Feed Issues
View Count: 525
| [2020-09-15 11:22:17] |
| Ed C. - Posts: 98 |
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At 07:15:35 Eastern time, my data feed froze, and didn't resume until 07:16:06, causing me to miss a trade entry on the ES. I had another connection to a live trading room, and the presenter's charts kept moving. My internet data storage time unit is set to 1 tick. Taking this into consideration, I don't think it's on my end. Anything else to look at, or was there a glitch this morning of around 30 seconds of no data?
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| [2020-09-15 12:16:12] |
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There definitely was no problem with the Denali data feed at that time. You may have had a network connectivity issue. You can check the Message Log: Message Log Assuming it was of long enough duration to cause a lost connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-15 12:18:55
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