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Direct MessagesDate/Time: Tue, 30 Apr 2024 16:53:06 +0000
REAL ACCOUNT CONNECTION
View Count: 416
| [2020-09-14 16:10:00] |
| User743539 - Posts: 3 |
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I am a user of the AMP broker, package 3 was selected, I have the access credentials but when I enter the platform, the following message appears, I attach the image and when I enter my space on the sierra chart page it throws me the following warning |
 photo_2020-09-14_09-35-09.jpg / V - Attached On 2020-09-14 16:07:00 UTC - Size: 100.12 KB - 247 views Screenshot_4.png / V - Attached On 2020-09-14 16:08:49 UTC - Size: 43.96 KB - 174 views |
| [2020-09-14 16:47:29] |
| John - SC Support - Posts: 31214 |
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The account that you have posted from is expired and that is the same account that you are referencing in your image. If you have an account that was supplied by AMP, then you need to ensure that you are logging in with those credentials both to your Sierra Chart software and to the Sierra Chart website.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-14 18:30:58] |
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In regards to the first image about market data, refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-15 02:15:20] |
| User743539 - Posts: 3 |
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This is how it is done I am using the same credentials, the same computer, and I still have my CQG data, my account is enabled but the problem is with sierra since with the amp support they tell me to contact you, the problem arose from now on from today
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| [2020-09-15 12:15:45] |
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This problem only your broker can help you with: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=43382 Once again refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: