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Date/Time: Tue, 30 Apr 2024 14:42:45 +0000



inputting custom chart period

View Count: 411

[2020-09-14 14:41:23]
User223281 - Posts: 57
when inputting a custom chart period, for some reason the software doesn't register any number typed below 6.
[2020-09-14 16:30:29]
John - SC Support - Posts: 31194
Are you referring to changing the chart period using the keyboard? If so, then we are not able to reproduce what you are stating, as it is working fine for us. Refer to the documentation here:
Changing Chart Bars Period: Fast Changing by Keyboard
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-14 19:14:09]
Sierra Chart Engineering - Posts: 104368
Maybe because you remapped those numbers to keyboard shortcuts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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