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Monthly Statements of fees

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[2020-08-30 21:46:47] #1 [Go To First Post]
User794190 - Posts: 26
How can I access the record of my payment of fees? About $36.00 seems missing from my account. On July 25 I had a balance of 24.40. I deposited $151.00 7/26. My new balance was 175.40. On Aug 1 $87.40 was deducted, my regular monthly fee. New balance should have been $88.00 -- enough to pay $87.40 Sep 1. Yet I received several email notices that my balance 8/30 was only $52.00 What happened to the $36?

[2020-08-30 22:05:06] #2 [Go To First Post]
John - SC Support - Posts: 31534
You can access your transaction log at the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog You will need to login with your Sierra Chart Account Name and Password to access your log. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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