Support Board
Date/Time: Tue, 04 Nov 2025 15:12:44 +0000
Custom Study HLC50s Stops Responding Sierra & Delays PC Functionality
View Count: 646
|   [2020-08-27 17:46:09]     |  
| User558799 - Posts: 12 | 
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                Using version 2138 I noticed that custom study HLC50s causes the software to stop responding, it slows it to the point that it freezes Sierra and it takes a while just to remove the study or delete the window. I don't know if it maybe because it takes too much memory or its trying to do something. Nevertheless, it doesn't work. I don't know if the other custom studies now work with 2151 or later or they still need updates from their developers to work with version 2151 or later? Is there a way to know?
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|   [2020-08-27 18:10:02]     |  
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                Is this study from the list of  User Contributed studies? User contributed studies do work on the current Sierra Chart versions. If this is a user contributed study we can have a look at its implementation and see what performance improvements can be made. If a study has not been recompiled for version 2151 or later, that information is shown in the Message Log for the study: Message Log Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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