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Direct MessagesDate/Time: Fri, 26 Apr 2024 12:07:07 +0000
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| [2020-08-24 16:38:01] |
| User130767 - Posts: 7 |
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Hi, Apologies for opening the ticket but I have been trying to resolve this issue for a couple of days and am making no progress. I am not receiving realtime data for indicies. I have an assigned funded trading account with AMP. I believe I have followed all the instructions for installation and worked through the suggestions in the help section. I'm guessing the resolution is something simple that I have missed or not purchased. I have live data for oil and a green data connection, so I'm assuming I've made a beginner's error somewhere. Have I purchased the correct package to receive data or is this something I need to pursue with AMP? Kind regards Anthony |
| [2020-08-24 17:46:51] |
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What are the indicies that you are looking to get data for. What are the symbols that you are using? Sierra Chart Support |
| [2020-09-16 06:21:02] |
| User130767 - Posts: 7 |
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Hi Max, Apologies for the late reply, I have been on a break. I'm looking for order flow and TPO data for S&P, Dax, E-mini S&P 500 futures and Nas if possible. My subscriptions are due for renewal and I would like to make sure I have the right packages. Kind regards Anthony |
| [2020-09-16 10:34:11] |
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You will need to use both the Denali Exchange Data Feed for the CME Group futures. And the SC Exchange Data Feed for EUREX. All of this is explained here: Real-Time Exchange Data Feeds Available From Sierra Chart: Using Both Denali Exchange Data Feed and Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-16 10:34:23
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