Support Board
Date/Time: Tue, 04 Nov 2025 11:13:45 +0000
QQQ Chart Data
View Count: 936
| [2020-08-23 03:02:57] |
| Asantan12 - Posts: 2 |
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the QQQ bar chart has a odd candle from friday. Tried to edit it in the settings but all the values look fine. its has a long wick that goes down to 230 area. and its distorting my chart. any suggestions? ill attach an image. http://www.sierrachart.com/image.php?Image=159815172932.png
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| [2020-08-27 05:52:40] |
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We apologize for the delay. We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-27 05:58:08] |
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This out of range value has now been removed. Follow the instructions here to re-download the data: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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